Privacy policy

This Privacy Policy, like our Terms of Use, is an integral part of using our Website and purchasing Products and Services through the Website and you must completely agree to it in order to use our Website and purchase Products and Services from us.  Your privacy is important to us. We are not in the business of selling or otherwise sharing information about our customers. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

 

GETSAFE will, subject to the disclosure obligations described below, strictly maintain the privacy of the personal information you share with us, and adhere to applicable law regarding privacy.  We will need certain information to provide or modify services, change User information, and fulfill orders for new Products and Services.

 

Definitions

 

Throughout this document, we may use certain words or phrases, and it is important that you understand the meaning of them.  The following is a non-exhaustive list of definitions of words and phrases found in this document:

 

“GETSAFE” refers to our company, known as GETSAFE, LLC; our Website, located at www.getsafe.com; our Products and Services; or a combination of all or some of the preceding, depending on the context in which the word is used;

 

“Privacy Policy” refers to this Privacy Policy;

 

“Products and Services” refers to the products and services that we provide through our Website;

 

“Website” refers to our website, www.getsafe.com;

 

“User” refers to purchasers of our products and users of our services, whether paid or unpaid, and general visitors to our Website;

 

“You” refers to you, the person who is subject to this Privacy Policy.

 

Information Collected

 

We collect certain personal information from you when you sign up for an account and/or purchase Products and/or Services via the Website or via the telephone that can be used to identify you, such as your name, shipping address, billing address, e-mail address, credit card information, and other information that we may deem relevant.  The information we collect from you, to the extent that it is private, is disclosed only in accordance with our Terms and Conditions and/or this Privacy Policy.

 

Non-Identifying Information

 

Whenever you visit our Website, we may collect non-identifying information from you, such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider.  Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information alone cannot usually be used to identify you.

 

Use of Your Information

 

We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to third parties.

 

We may use your information to:

 

– Enhance or improve User experience, our Website, or our Products and Services.

– Process transactions.

– Send e-mails about our Website or respond to inquiries.

– Send e-mails and updates about GETSAFE, including news and notifications about amended legal documents such as this Privacy Policy and our Terms of Use.

– Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Website or Services.

 

If you choose our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit our site. GETSAFE stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at support@getsafe.com to request that we remove this information from our database.

 

We use a chat feature to assist you with providing accurate help and consultation with questions regarding our products and services. If our chat feature is offline we will collect your name and email address so that we may reply to your request. This information will be used to contact you at a later time to answer any questions regarding our products and services.

 

You understand and agree that in conjunction with employee training, quality control and the provision of services, we may monitor and/or electronically record audio related to conversations with you. You consent to us using information about you to (i) administer services, offer you new Products or Services, enforce the terms of the agreement between you and us, prevent fraud and respond to regulatory and legal requirements, (ii) respond to a subpoena or other such legal process, and (iii) use and share aggregate customer information and statistics that do not include information that identifies you personally. You agree that we may contact you by telephone, facsimile, e-mail or other Internet facilities, with respect to the Products we sell and new offerings of Products or Services we may make available in the future.

 

Accessing, Editing, and Removing Your Information

 

Users may in some cases be able to review and edit the personal information they have provided to us by logging into your account on the Website and editing their account.  Although most changes may occur immediately, information may still be stored in a web browser’s cache.  We take no responsibility for stored information in your cache, or in other devices that may store information, and disclaim all liability of such.  In addition, we may, from time to time, retain residual information about you in our backup and/or database.

 

We post customer testimonials/comments/reviews on the Website which may contain personal information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at support@getsafe.com.

 

The Website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@getsafe.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

 

If you choose our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit our site. GETSAFE stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at support@getsafe.com to request that we remove this information from our database.

 

Cookies

 

Technologies such as: cookies, beacons, tags and scripts are used by GETSAFE and our partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

 

We use cookies for our shopping cart, to remember users’ settings (e.g. language preference), for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

 

Third Party Websites

 

GETSAFE, or its Users, may post links to third party websites on our Website.  These third party websites are not screened for privacy or security issues by GETSAFE, and you release us from any liability for the conduct of these third party websites.

 

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Services or Website.  GETSAFE bears no responsibility for the information collected or used by any advertiser or third party website or third party service provider.  Please review the privacy policy and terms of service for each site you visit through third party links.

 

Our Website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

 

Third Party Access to Your Information

 

Although you are entering into an Agreement with GETSAFE to disclose your information to us, we do use third party individuals and organizations to assist us, including contractors, web hosts, and others, including equipment monitoring service providers.

 

Throughout the course of our provision of our Service to you, we may delegate our authority to collect, access, use, and disseminate your information.  For example, our web host stores the information that you provide us, and we may hire outside contractors to perform maintenance or assist us in securing our website, handle shipping of Products and to provide customer service.

 

It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy.  For this reason, you hereby agree that for every authorization which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our Website or its underlying files or systems.  You agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you.

 

Without limiting the generality of the foregoing, you authorize us to collect, share, store, use, and disclose your information in conjunction with third party services including but not limited to the following:

 

– Google Analytics, for web analytics purposes.

– Avantguard Monitoring Services for providing monitoring services for the Products sold via our Website.

– DCL Logistics for our shipping services.

– Avalara for sales tax calculation services.

 

Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to www.getsafe.com.

 

We partner with a third party ad network to either display advertising on our Website or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personal information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of the Website’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any GETSAFE products and services that require you to sign in. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

 

Release of Your Information for Legal Purposes

 

At times it may become necessary, for legal purposes, to release your information in response to a request from a government agency or a private litigant.  You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter.  In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either.  We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities.  You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

 

Commercial and Non-Commercial Communications

 

By providing information to the Website that forms the basis of communication with you, such as contact information, you waive all rights to file complaints concerning unsolicited email from GETSAFE since, by providing such information, you agree to receive communication from us or anyone else covered under this Privacy Policy.  However, you may unsubscribe from certain communications by notifying GETSAFE that you no longer wish to receive solicitations or information and we will endeavor to mark you as having “opted out” in the database.

 

Security Measures

 

We take certain measures to enhance the security of our Website and Services, including using SSL Certificates.   However, we make no representations as to the security or privacy of your information.  It is in our interest to keep our website secure, but we recommend that you use anti-virus software, firewalls, and other precautions to protect yourself from security threats.

 

Your California Privacy Rights

 

GETSAFE permits residents of California to use its services.  Therefore, it is the intent of GETSAFE to comply with the California Business and Professions Code §§ 22575-22579.  If you are a California resident you may request certain information regarding our disclosure of personal information to any third parties for their direct marketing purposes.  Various provisions throughout this Privacy Policy address requirements of the Californian privacy statutes. In summary, you must presume that we collect electronic information from all visitors. You may contact us at support@getsafe.com with any questions.

 

International Transfer

 

Your information may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, GETSAFE transfers Personal Information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 

Amendments

 

Like our Terms of Use, we may amend this Privacy Policy from time to time.  When we amend this Agreement, we will e-mail you if you are on our mailing list; if you are not on our mailing list, you must check this page each time you access our Website or Services and agree to the changes.  If you do not agree, you must immediately stop using our Website and Services and use your account settings to delete your account.

 

If you have any questions regarding our Privacy Policy please call our Customer Service Center at 1-888-799-6255.

 

GETSAFE, LLC

2600 Stanwell Dr., Suite #200

Concord, CA  94520

 

Last Modified: November 4, 2015

 

 

Starter Kit $249

Shop now

Monitoring plans starting from $25/monthNo annual contracts!

Get a FREE quote

Have Questions? Call 1-844-804-2622